Nigeria flagNigeria
  • Nigeria flagNigeria
  • Kenya flagKenya
  • Uganda flagUganda
Links
  • Hot Deals
  • SELL ON Afiato
Porto Logo

Cart

product 0
Login | Sign Up
  • All categories
    • Mobiles
      • Mobiles

      • Iphone
      • Tecno
      • Samsung
      • Sony
      • Infinix
      • Itel
      • Oppo
      • Honor
      • Nokia
      • Hisense
      • Redmi
      • More Smartphones
      • Tablets
      • Feature phones
      • Covers
      • Charger & Power banks
      • Accessories
      • Batteries
      • Memory cards
      • Screen Guards
    • Men
      • Men

      • Shirts
      • T-shirt
      • Pants
      • Jeans
      • Shorts
      • Hoodies & Sweaters
      • Suit & coats
      • Formal shoes
      • Sneakers
      • Casual shoes
      • Flats
      • Jackets
      • Watches
      • Swimwear
      • Fragrance
      • Underwear & Socks
      • Wallet & Bags
      • Tracksuit
      • Islamic Wear
      • Sunglasses
      • Hats & Caps
      • Men's Accessories
      • Bracelets & Jewlery
      • Gym Wear
    • Women
      • Women

      • Dresses
      • Skirts
      • Tops
      • Jeans
      • Pants
      • Bags & Purses
      • Suits & Jacket
      • Jumpers & Sweaters
      • Heels
      • Flats & Sandals
      • Boots
      • Sneakers
      • Casual shoes
      • Perfumes & Splash
      • Watches
      • Lingerie & Sleepwear
      • Travel & Luggage
      • Gym wear
      • Bikini & Swimsuits
      • Islamic Wear
      • Sunglasses
      • Women's Accessories
      • Jumpsuits
      • Head wear
      • Wedding essentials
      • Jewlery & Bracelets
      • Two sets & Pieces
    • Electronics
      • Electronics

      • TVs
      • DVD Player & Decoder
      • Home Audio
      • Portable Speakers
      • Headphones
      • Earphones
      • Wearables
      • Gaming
      • Smart home
      • Photo & Video Accessories
      • Projectors
      • Security & Surveillance
      • Musical
      • Accessories
      • Pest Control
      • LED Display
      • Cameras & Drones
      • Lenses & Tripods
      • Studio Equipment
      • Camera Accessories
    • Beauty
      • Beauty

      • Makeup
      • Skin care
      • Lip care
      • Hair care
      • Dental care
      • Hair & Extensions
      • Deodorant
      • Eye care
      • Bath & Shower
      • Nail Art
      • Sexual wellness 18+
      • Supplements
      • Massage
      • Beauty Accessories
      • Grooming
      • Cosmetic bags
      • Weight Loss
      • Body care
      • Beard care
      • Wipes & tissue
    • Computing
      • Computing

      • HP
      • Apple
      • Dell
      • Acer
      • Lenovo
      • Samsung
      • Toshiba
      • Other Laptops
      • Desktops
      • Printers
      • Storage & Peripherals
      • Networking
      • Accessories
      • Laptop bags
      • Point Of Sale
      • Mini PC
    • Kids
      • Kids

      • Girl Fashion
      • Boy Fashion
      • Girl's Shoes
      • Boy's Shoes
      • Toys & Games
      • Kids's Tablets
      • Diapers & Wipes
      • Beddings
      • Feeding Essentials
      • Baby Bath
      • Travel & Luggage
      • Kid's Furniture
      • Maternity Supplies
      • Baby food
      • Islamic Wear
      • Diaper Bags
      • Pacifiers
      • Sports Wear
      • Swim wear
      • Kid"s Books
      • Kid's Bags
      • Underwear & Socks
      • Fashion Accessories
      • Baby Monitors
      • Potty & Seats
      • Skin care
    • Appliances
      • Appliances

      • Refrigerator & Freezer
      • Cookers & Oven
      • Microwave
      • Blender & Juicers
      • Washing machine
      • Dish washer
      • Cooktops
      • Air conditioning
      • Electric Kettles
      • Ironing
      • Vacuum Cleaner
      • Pressure cooker
      • Rice cooker
      • Water dispenser
      • Deep fryer
      • Juice dispenser
      • Cake Mixer
      • Coffee Machine
      • Popcorn machine
      • Sandwich Maker
      • Food Display Warmer
      • Ice cream machine
      • Water heating
      • Other Appliances
      • Air fryer
      • Humidifier
      • Mincers & Grinders
      • Grills
      • Fans
      • Vegetable & Fruit Dryers
    • Afiato Mart
      • Afiato Mart

      • Fruits & Vegetables
      • Dairy & Eggs
      • Water & Soft drinks
      • Beer, Wines & Spirits
      • Meat, Fish & Poultry
      • Frozen Foods
      • Bread & Bakery
      • Snacks & Cereal
      • Flour, rice & Pasta
      • Cooking essentials
      • Sugar, Tea & Coffee
      • Personal care
      • Laundry & Cleaning
      • Feminine Hygiene
      • Paper, Foil & Wipes
      • Pet Supplies
      • Plastics
      • Flowers & Gifts
      • Cleaning Tools
      • Water Refill
      • Toiletries
      • Cells & Batteries
    • Kitchen
      • Kitchen

      • Cookware
      • Bake ware
      • Dinner sets
      • Drinkware
      • Cutlery
      • Gas supplies
      • Serving dishes
      • Food storage
      • Chaffing Dishes
      • Kitchen accessories
      • Cooker Hoods
      • Water bottles
      • Flasks
      • Kitchen Racks
    • Furniture & Living
      • Furniture & Living

      • Beds
      • Sofas
      • Kitchen & Dinning
      • Office Chairs
      • Outdoor
      • Wardrobes & Closet
      • Bar & Restaurant
      • Bean bags
      • Safes
      • Carpets & Rugs
      • Curtain & Rods
      • Cushions
      • Home Decor
      • Lights & Lighting
      • Beddings
      • Bath
      • Ironing & Garment
      • Centre Table
      • TV Stands
      • Chairs
      • Mattresses
      • Mosquito Nets
      • Wall Art & Paintings
      • Plants & Vases
      • Candles & Scents
      • Storage & Organisation
      • Office Tables & Desks
      • Shelves & Cabinet
      • Doors, locks & Padlock
      • Party Decor
    • Sports & Outdoor
      • Sports & Outdoor

      • Fitness equipment
      • yoga
      • Sports Fashion
      • Sports Shoes
      • Safety
      • Fitness Accessories
      • Boxing
      • Swimming
      • Football & Rugby
      • Golf & Tennis
      • Cycling
      • Basketball
      • Indoor games
      • Puzzle games
      • Outdoor games
      • Nutrition
      • Trophies
      • Camping & Hiking
      • Hoverboard & Skating
      • Sports Accessories
      • Gym Bags
    • More categories
      • More categories

      • Building supplies
      • Health supplies
      • Industrial equipment
      • Electricals
      • Medical equipment
      • Gardening
      • School supplies
      • Office supplies
      • Power & Solar
      • Umbrella & Rain coat
      • Safety Gear
  • Mobiles
    • Iphone
    • Tecno
    • Samsung
    • Sony
    • Infinix
    • Itel
    • Oppo
    • Honor
    • Nokia
    • Hisense
    • Redmi
    • More Smartphones
    • Tablets
    • Feature phones
    • Covers
    • Charger & Power banks
    • Accessories
    • Batteries
    • Memory cards
    • Screen Guards
  • Men
    • Shirts
    • T-shirt
    • Pants
    • Jeans
    • Shorts
    • Hoodies & Sweaters
    • Suit & coats
    • Formal shoes
    • Sneakers
    • Casual shoes
    • Flats
    • Jackets
    • Watches
    • Swimwear
    • Fragrance
    • Underwear & Socks
    • Wallet & Bags
    • Tracksuit
    • Islamic Wear
    • Sunglasses
    • Hats & Caps
    • Men's Accessories
    • Bracelets & Jewlery
    • Gym Wear
  • Women
    • Dresses
    • Skirts
    • Tops
    • Jeans
    • Pants
    • Bags & Purses
    • Suits & Jacket
    • Jumpers & Sweaters
    • Heels
    • Flats & Sandals
    • Boots
    • Sneakers
    • Casual shoes
    • Perfumes & Splash
    • Watches
    • Lingerie & Sleepwear
    • Travel & Luggage
    • Gym wear
    • Bikini & Swimsuits
    • Islamic Wear
    • Sunglasses
    • Women's Accessories
    • Jumpsuits
    • Head wear
    • Wedding essentials
    • Jewlery & Bracelets
    • Two sets & Pieces
  • Electronics
    • TVs
    • DVD Player & Decoder
    • Home Audio
    • Portable Speakers
    • Headphones
    • Earphones
    • Wearables
    • Gaming
    • Smart home
    • Photo & Video Accessories
    • Projectors
    • Security & Surveillance
    • Musical
    • Accessories
    • Pest Control
    • LED Display
    • Cameras & Drones
    • Lenses & Tripods
    • Studio Equipment
    • Camera Accessories
  • Beauty
    • Makeup
    • Skin care
    • Lip care
    • Hair care
    • Dental care
    • Hair & Extensions
    • Deodorant
    • Eye care
    • Bath & Shower
    • Nail Art
    • Sexual wellness 18+
    • Supplements
    • Massage
    • Beauty Accessories
    • Grooming
    • Cosmetic bags
    • Weight Loss
    • Body care
    • Beard care
    • Wipes & tissue
  • Computing
    • HP
    • Apple
    • Dell
    • Acer
    • Lenovo
    • Samsung
    • Toshiba
    • Other Laptops
    • Desktops
    • Printers
    • Storage & Peripherals
    • Networking
    • Accessories
    • Laptop bags
    • Point Of Sale
    • Mini PC
  • Kids
    • Girl Fashion
    • Boy Fashion
    • Girl's Shoes
    • Boy's Shoes
    • Toys & Games
    • Kids's Tablets
    • Diapers & Wipes
    • Beddings
    • Feeding Essentials
    • Baby Bath
    • Travel & Luggage
    • Kid's Furniture
    • Maternity Supplies
    • Baby food
    • Islamic Wear
    • Diaper Bags
    • Pacifiers
    • Sports Wear
    • Swim wear
    • Kid"s Books
    • Kid's Bags
    • Underwear & Socks
    • Fashion Accessories
    • Baby Monitors
    • Potty & Seats
    • Skin care
  • Appliances
    • Refrigerator & Freezer
    • Cookers & Oven
    • Microwave
    • Blender & Juicers
    • Washing machine
    • Dish washer
    • Cooktops
    • Air conditioning
    • Electric Kettles
    • Ironing
    • Vacuum Cleaner
    • Pressure cooker
    • Rice cooker
    • Water dispenser
    • Deep fryer
    • Juice dispenser
    • Cake Mixer
    • Coffee Machine
    • Popcorn machine
    • Sandwich Maker
    • Food Display Warmer
    • Ice cream machine
    • Water heating
    • Other Appliances
    • Air fryer
    • Humidifier
    • Mincers & Grinders
    • Grills
    • Fans
    • Vegetable & Fruit Dryers
  • Afiato Mart
    • Fruits & Vegetables
    • Dairy & Eggs
    • Water & Soft drinks
    • Beer, Wines & Spirits
    • Meat, Fish & Poultry
    • Frozen Foods
    • Bread & Bakery
    • Snacks & Cereal
    • Flour, rice & Pasta
    • Cooking essentials
    • Sugar, Tea & Coffee
    • Personal care
    • Laundry & Cleaning
    • Feminine Hygiene
    • Paper, Foil & Wipes
    • Pet Supplies
    • Plastics
    • Flowers & Gifts
    • Cleaning Tools
    • Water Refill
    • Toiletries
    • Cells & Batteries
  • Kitchen
    • Cookware
    • Bake ware
    • Dinner sets
    • Drinkware
    • Cutlery
    • Gas supplies
    • Serving dishes
    • Food storage
    • Chaffing Dishes
    • Kitchen accessories
    • Cooker Hoods
    • Water bottles
    • Flasks
    • Kitchen Racks
  • Furniture & Living
    • Beds
    • Sofas
    • Kitchen & Dinning
    • Office Chairs
    • Outdoor
    • Wardrobes & Closet
    • Bar & Restaurant
    • Bean bags
    • Safes
    • Carpets & Rugs
    • Curtain & Rods
    • Cushions
    • Home Decor
    • Lights & Lighting
    • Beddings
    • Bath
    • Ironing & Garment
    • Centre Table
    • TV Stands
    • Chairs
    • Mattresses
    • Mosquito Nets
    • Wall Art & Paintings
    • Plants & Vases
    • Candles & Scents
    • Storage & Organisation
    • Office Tables & Desks
    • Shelves & Cabinet
    • Doors, locks & Padlock
    • Party Decor
  • Sports & Outdoor
    • Fitness equipment
    • yoga
    • Sports Fashion
    • Sports Shoes
    • Safety
    • Fitness Accessories
    • Boxing
    • Swimming
    • Football & Rugby
    • Golf & Tennis
    • Cycling
    • Basketball
    • Indoor games
    • Puzzle games
    • Outdoor games
    • Nutrition
    • Trophies
    • Camping & Hiking
    • Hoverboard & Skating
    • Sports Accessories
    • Gym Bags
  1. Returns & Refunds

Returns & Refunds

 
 

return and refund

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted: (if applicable)

* Book with obvious signs of use

* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your Afiato wallet balance.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at help@afiato.co.ug.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at help@afiato.co.ug and send your item to:

 

Gifts

If the item was marked as a gift when purchased and delivered directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

 

You will be responsible for paying for your own transport costs for returning your item. Transport costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Customer Service

  • Contact Us
  • FAQ
  • Privacy Policy
  • Terms & Conditions
  • Vendor Policy
  • Returns & Refunds
  • Copyright Policy
  • Company Overview
  • Interested In Selling?

Subscribe newsletter

Get all the latest information on events, sales and offers. Sign up for newsletter:

SHOP ON THE GO

play Store play Store
    visa visa visa maestro

Copyright © 2022 afiato. All Rights Reserved

all categories

Mobiles
  • Iphone
  • Tecno
  • Samsung
  • Sony
  • Infinix
  • Itel
  • Oppo
  • Honor
  • Nokia
  • Hisense
  • Redmi
  • More Smartphones
  • Tablets
  • Feature phones
  • Covers
  • Charger & Power banks
  • Accessories
  • Batteries
  • Memory cards
  • Screen Guards
Men
  • Shirts
  • T-shirt
  • Pants
  • Jeans
  • Shorts
  • Hoodies & Sweaters
  • Suit & coats
  • Formal shoes
  • Sneakers
  • Casual shoes
  • Flats
  • Jackets
  • Watches
  • Swimwear
  • Fragrance
  • Underwear & Socks
  • Wallet & Bags
  • Tracksuit
  • Islamic Wear
  • Sunglasses
  • Hats & Caps
  • Men's Accessories
  • Bracelets & Jewlery
  • Gym Wear
Women
  • Dresses
  • Skirts
  • Tops
  • Jeans
  • Pants
  • Bags & Purses
  • Suits & Jacket
  • Jumpers & Sweaters
  • Heels
  • Flats & Sandals
  • Boots
  • Sneakers
  • Casual shoes
  • Perfumes & Splash
  • Watches
  • Lingerie & Sleepwear
  • Travel & Luggage
  • Gym wear
  • Bikini & Swimsuits
  • Islamic Wear
  • Sunglasses
  • Women's Accessories
  • Jumpsuits
  • Head wear
  • Wedding essentials
  • Jewlery & Bracelets
  • Two sets & Pieces
Electronics
  • TVs
  • DVD Player & Decoder
  • Home Audio
  • Portable Speakers
  • Headphones
  • Earphones
  • Wearables
  • Gaming
  • Smart home
  • Photo & Video Accessories
  • Projectors
  • Security & Surveillance
  • Musical
  • Accessories
  • Pest Control
  • LED Display
  • Cameras & Drones
  • Lenses & Tripods
  • Studio Equipment
  • Camera Accessories
Beauty
  • Makeup
  • Skin care
  • Lip care
  • Hair care
  • Dental care
  • Hair & Extensions
  • Deodorant
  • Eye care
  • Bath & Shower
  • Nail Art
  • Sexual wellness 18+
  • Supplements
  • Massage
  • Beauty Accessories
  • Grooming
  • Cosmetic bags
  • Weight Loss
  • Body care
  • Beard care
  • Wipes & tissue
Computing
  • HP
  • Apple
  • Dell
  • Acer
  • Lenovo
  • Samsung
  • Toshiba
  • Other Laptops
  • Desktops
  • Printers
  • Storage & Peripherals
  • Networking
  • Accessories
  • Laptop bags
  • Point Of Sale
  • Mini PC
Kids
  • Girl Fashion
  • Boy Fashion
  • Girl's Shoes
  • Boy's Shoes
  • Toys & Games
  • Kids's Tablets
  • Diapers & Wipes
  • Beddings
  • Feeding Essentials
  • Baby Bath
  • Travel & Luggage
  • Kid's Furniture
  • Maternity Supplies
  • Baby food
  • Islamic Wear
  • Diaper Bags
  • Pacifiers
  • Sports Wear
  • Swim wear
  • Kid"s Books
  • Kid's Bags
  • Underwear & Socks
  • Fashion Accessories
  • Baby Monitors
  • Potty & Seats
  • Skin care
Appliances
  • Refrigerator & Freezer
  • Cookers & Oven
  • Microwave
  • Blender & Juicers
  • Washing machine
  • Dish washer
  • Cooktops
  • Air conditioning
  • Electric Kettles
  • Ironing
  • Vacuum Cleaner
  • Pressure cooker
  • Rice cooker
  • Water dispenser
  • Deep fryer
  • Juice dispenser
  • Cake Mixer
  • Coffee Machine
  • Popcorn machine
  • Sandwich Maker
  • Food Display Warmer
  • Ice cream machine
  • Water heating
  • Other Appliances
  • Air fryer
  • Humidifier
  • Mincers & Grinders
  • Grills
  • Fans
  • Vegetable & Fruit Dryers
Afiato Mart
  • Fruits & Vegetables
  • Dairy & Eggs
  • Water & Soft drinks
  • Beer, Wines & Spirits
  • Meat, Fish & Poultry
  • Frozen Foods
  • Bread & Bakery
  • Snacks & Cereal
  • Flour, rice & Pasta
  • Cooking essentials
  • Sugar, Tea & Coffee
  • Personal care
  • Laundry & Cleaning
  • Feminine Hygiene
  • Paper, Foil & Wipes
  • Pet Supplies
  • Plastics
  • Flowers & Gifts
  • Cleaning Tools
  • Water Refill
  • Toiletries
  • Cells & Batteries
Kitchen
  • Cookware
  • Bake ware
  • Dinner sets
  • Drinkware
  • Cutlery
  • Gas supplies
  • Serving dishes
  • Food storage
  • Chaffing Dishes
  • Kitchen accessories
  • Cooker Hoods
  • Water bottles
  • Flasks
  • Kitchen Racks
Furniture & Living
  • Beds
  • Sofas
  • Kitchen & Dinning
  • Office Chairs
  • Outdoor
  • Wardrobes & Closet
  • Bar & Restaurant
  • Bean bags
  • Safes
  • Carpets & Rugs
  • Curtain & Rods
  • Cushions
  • Home Decor
  • Lights & Lighting
  • Beddings
  • Bath
  • Ironing & Garment
  • Centre Table
  • TV Stands
  • Chairs
  • Mattresses
  • Mosquito Nets
  • Wall Art & Paintings
  • Plants & Vases
  • Candles & Scents
  • Storage & Organisation
  • Office Tables & Desks
  • Shelves & Cabinet
  • Doors, locks & Padlock
  • Party Decor
Sports & Outdoor
  • Fitness equipment
  • yoga
  • Sports Fashion
  • Sports Shoes
  • Safety
  • Fitness Accessories
  • Boxing
  • Swimming
  • Football & Rugby
  • Golf & Tennis
  • Cycling
  • Basketball
  • Indoor games
  • Puzzle games
  • Outdoor games
  • Nutrition
  • Trophies
  • Camping & Hiking
  • Hoverboard & Skating
  • Sports Accessories
  • Gym Bags
More categories
  • Building supplies
  • Health supplies
  • Industrial equipment
  • Electricals
  • Medical equipment
  • Gardening
  • School supplies
  • Office supplies
  • Power & Solar
  • Umbrella & Rain coat
  • Safety Gear
  • Nigeria flagNigeria
    • Nigeria flagNigeria
    • Kenya flagKenya
    • Uganda flagUganda